Terms and Conditions

Introduction

Welcome to Pioneer Bicycles! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept and agree to be bound by the terms and conditions stated below. If you do not agree to these terms and conditions, please do not use our website or services.

Use of Website

All content on this website, including but not limited to text, graphics, images, logos, and videos, is the property of Pioneer Bicycles and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content on this website without our prior written consent.

You may use our website for personal, non-commercial purposes only. You must not use our website for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature. We reserve the right to terminate your use of our website if you violate any of these terms and conditions.

Bookings and Payments

To book a bike tour with Pioneer Bicycles, you must provide your name, email address, phone number, and payment information. By making a booking, you confirm that all information provided is accurate and complete. We reserve the right to cancel any booking if the information provided is found to be false or inaccurate.

Full payment is required at the time of booking. We accept payment via credit card, debit card, or PayPal. All prices are in Singapore Dollars (SGD) and include taxes and fees.

Cancellation and Refund Policy

If you need to cancel your booking, please notify us at least 48 hours before the scheduled tour time. Cancellations made less than 48 hours before the tour will not be eligible for a refund. Refunds will be processed within 14 days after the cancellation.

In the event that Pioneer Bicycles cancels a tour due to unforeseen circumstances, we will offer a full refund or reschedule the tour at a mutually agreed time.

Liability

Pioneer Bicycles is not liable for any injuries, damages, or losses that may occur during the bike tour. Participants are responsible for their own safety and must follow all safety instructions given by our tour guides. We strongly recommend that participants have personal insurance coverage.

We are also not liable for any damages or losses resulting from the use of our website or services, including but not limited to loss of data, loss of profits, or any indirect or consequential damages.

Contact Information

If you have any questions or concerns about our terms and conditions, please contact us at:

Email: queries@pioneerbikestop.com

Phone: +65 8444 1148

Address: 1 Cluny Rd, Ginger Garden Singapore Botanic Gardens, Singapore 259569

Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes indicates your acceptance of the updated terms and conditions.

Last updated: August 1, 2021